We started MMDSmart in 2007 with the mission to provide smart communications solutions to organizations of all sizes. Our initial products focused on global voice interconnections, but we have since enhanced our product offering to include messaging, fax and chat. Now we are looking for Junior Support Specialist.
WHAT WILL YOU DO:
- Perform quality checkings on telecommunication trunks
- Analyse testing results and search for quality deviations
- Communicate with customers (via e-mail) and provide efficient support
- At least Intermediate level of English (spoken and written)
- Proficient PC and Internet user
- Organized working style, with an eye for detail and a problem-solving approach
- Stress resistance
- Multi-functionality and ability to work in different systems at the same time
- Ability to work independently and put proper priorities
- Drive for excellence, fast learner, desire to over deliver
- Previous work experience in customer care or technical support is a plus but not necessary
If you are interested in this positions – sent your CV on email@example.com
ABOUT COMPANY: MMD Smart. Connect. Engage. Smile.
What do we do? We connect. MMD Smart is an international company that provides best solutions in communication. We deliver quality voice, short messaging and smart communications solutions to organizations of all sizes. Our initial products focused on global voice interconnections, but we have since enhanced our product offering to include messaging, fax and chat. With headquarters in the high tech hub located around Tel Aviv, and offices in Hong Kong and Kiev, we are able to attract the finest technical and business personnel staff, all focused on providing the highest quality service to our partners and clients. Try us and we'll surprise you.
What do we require from our candidates? To be engaged. The tip is that engagement sounds better than experience. You join us, you keep your eyes and ears open- you get skills- bam! you work for result. You give us result- we give you a thankful feedback and opportunity. No need to worry: you do your job, we do the rest.
What is our best feature? We always smile. We work our best but we rest even better. We provide our employees with the most comfortable conditions to work and live in. If you are looking for job that will keep you entertained, if you are sick and tired of routine and same old picture everyday - needless to say, you're totally demotivated! We know the place that will make you feel otherwise - you are welcome to MMD Smart!